Delivery Times: Orders typically take 1-3 business days to process before they are shipped. Once your order is shipped, delivery times will vary depending on the shipping method you choose and your location. Standard shipping usually takes 3-7 business days, while express shipping will arrive faster. We ship to all locations within Canada, and select international destinations. Please note that delivery times may be longer during peak holiday seasons.

Shipping Costs: Shipping costs will be calculated at checkout based on the weight and size of your order, as well as your shipping destination. We offer free shipping on orders over a certain amount, which varies by location. Please note that international orders may be subject to additional customs fees and taxes.

Tracking Information: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and see when it is expected to arrive.

Please ensure your shipping address is accurate before you checkout we are not responsible for lost packages due to incorrect shipping addresses, and no refunds will be given.

Please contact us if you have any questions about the shipping and processing procedures.

Any orders returned to Glow Divaa to the incorrect shipping address, the customer will pay additional shipping charges. no refunds. please take your time at the checkout to ensure all information is correct.

All orders placed over $100 and shipped to an address within Canada are eligible for free shipping. When checking out, choose the “Free shipping” option at checkout.